Apple Training
Western Canada's largest Apple Authorized Training Provider.

Our focus on Apple sets us apart as one of the few companies certified on all Apple technologies. We provide onsite and remote training and support services for macOS and iOS. As an Apple Authorized reseller, Apple Authorized Service Provider, and member of the Apple Consultants Network, we sell, service, and support all Apple products.

OSI is proud to announce that as an Apple Authorized Training Provider, we now have the opportunity to provide Apple Authorized training via LearnQuest. Apple has named LearnQuest its Authorized Global Training Provider, and our unique training partnership allows us to bring you the latest Apple courses.

Apple Authorized Training Partner

Powered by LearnQuest

2017 Course Catalogue

macOS 10.12 Support Essentials - Sierra 101 - 3 Day Course $ 1950 CAD
July 19 - 21
August 23 - 25
September 20 - 22

Designed for staff with a Mac or Windows technical background, this Apple Certified course will provide an in-depth exploration of troubleshooting on macOS Sierra, providing students with the confidence they need to begin supporting Mac users in a corporate network.

For complete course details, email the instructor directly at

Mac Deployment: Best Practices and Automation $ 495 CAD
Contact us for dates - workshop can be held at your location

Once your organization has decided to support the Mac platform, your technical staff will need to explore operating system, application, and data deployment methodologies. In OSI's custom one-day "Mac Deployment: Best Practices and Automation" workshop, your team will gain hands-on experience building and deploying images custom to your environment, learn industry best practices, and get Macs in the hands of end-users as quickly as possible. At the end of the workshop, attendees will have created a custom image that can be deployed to a brand-new Mac within 5-15 minutes of opening the box.

Prerequisites: Attendees should have at least one year of Mac support experience, including familiarity with the command line and basic networking fundamentals.

Macs on your Network: Clients, Servers, and Active Directory $ 495 CAD
Contact us for dates - workshop can be held at your location

In OSI's custom one-day "Macs on your Network: Clients, Servers, and Active Directory" workshop, your team will gain hands-on experience setting up custom Mac network services, using Active Directory for client authentication and management, backing up your Macs, and managing Mac and iOS devices over-the-air with no per-device cost. At the end of the workshop, attendees will be ready to configure Mac-focused services in an enterprise network.

Prerequisites: Attendees should have at least one year of Mac support experience, including familiarity with the command line and basic networking fundamentals.

Exam Availability

macOS Sierra 10.12 Exam (course registration not necessary) $ 300 CAD
9L0-425 - OS X Support Essentials 10.11 Exam
$ 300 CAD
One-on-one exam preparation with the instructor
$ 150 CAD/hr

About the Instructor

Alex's Apple IT courses are rich in real-world anecdotes because aside from teaching, he also performs as an Apple Certified Systems Administrator for OSI's Professional Services customers. He has been studying the intricacies of the underlying operating systems and service architectures of Mac OS X since 2007 and has the experience in administering mission-critical servers to help you learn the best practices and techniques. Alex is an Apple Certified Trainer and has current qualifications in Server Administration, Security/Mobility as well as his speciality -- large-scale system deployment. He has attended Apple's World Wide Developer Conferences and Apple's Advanced Camp technical bootcamps, and was one of the key trainers for Pennsylvania State's Classroom For the Future project.

Register for an Exam

  1. Email to reserve a spot for yourself or your staff.
  2. At least one day before attempting the exam, log in to the Apple Certification Records System with an existing Apple ID, or create a new one. Ensure that your personal information is correct. You will need to sign in to the exam with this same Apple ID on the day of the exam.
  3. In order for OSI to proctor your exam, it must be purchased through OSI. Payment can be made in person at the OSI office on the day of your exam, or in advance via credit card by contacting the OSI office.

Exam day

  • Please arrive a minimum of 15 minutes prior to your scheduled exam time.
  • Exams will be supervised.
  • You will not be able to take anything into the exam session with you. Please expect to leave cell phones and iOS devices outside of the testing room. You will be provided with a pen and paper on request but this must be surrendered following the exam.
  • You will not be able to leave the testing room during the exam, except in emergencies.
  • Your results will be available immediately following your completion of the exam.
For additional information, please review the FAQ.

Custom Training

OSI's Professional Services team will work with you to develop a seminar or workshop learning plan with content focused specifically on your internal environment — the best way to train new staff, improve organizational knowledge, and ensure that your Apple technology is used to its full potential.

Contact Us

7325 - 12th Street SE
Calgary, Alberta


phone: (403) 297-9795
toll free: (866) 297-9795

Better Business Bureau

Our Partners

At OSI we partner only with the following Tier 1 vendors:

Barracuda Networks
Jamf Software

Our team of highly trained professionals carries appropriate certifications from each of these vendors.


We are always looking for certified IT talent to work with our Education and SMB clients. For more details, forward your resume to and we will contact you to review available positions.

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